Shan Pin Koh

Impact & Leadership

I lead digital transformation at the intersection of manufacturing operations, data strategy, AI adoption, and enterprise execution. My work focuses on turning emerging technologies into practical, scalable capabilities that improve safety, reliability, productivity, and decision quality across global operations.

Scaling Industrial AI from Pilot to Enterprise Value

My AI work focuses on moving beyond experimentation and into real operational adoption. I have led and supported initiatives across AI knowledge assistants, generative AI for developer productivity, predictive maintenance, and industrial workflow intelligence — always grounded in trusted data, responsible design, and measurable business outcomes.

55%
Developer productivity improvement from generative AI pilot
4.5 / 5
User satisfaction for AI-assisted development
50 furnaces
AI/ML predictive maintenance scale
2026
ACC Responsible Care® AI & Digitalization Award recognition for Dow AI Assistants
  • Led AI-powered Knowledge Assistant initiatives using engineering, process safety, and personal safety standards to improve access to critical guidance and support safer, more consistent decision-making.
  • Contributed to Dow's AI Assistants work, answering hundreds of questions weekly and recognized by the 2026 ACC Responsible Care® AI & Digitalization Award, highlighting the role of AI in advancing safety, sustainability, and responsible chemical-industry performance.
  • Co-innovated with Microsoft on an Industrial AI Assistant integrated with maintenance workflows, piloting and scaling the solution globally while helping field workers retrieve contextual equipment history and improve work-order quality.
  • Led a cross-functional GitHub Copilot generative AI pilot across R&D, Manufacturing & Engineering, Integrated Supply Chain, Information Systems, and EHS.
  • Delivered a scalable framework for AI-assisted development adoption, increasing developer productivity by 55% with 4.5/5 user satisfaction.
  • Accelerated AI/ML predictive maintenance for furnace reliability by providing the equipment context necessary for scale and helping reduce unplanned shutdown risk.
  • Applied Responsible AI principles to balance innovation speed with transparency, reliability, governance, and sustainable adoption.